Shipping policy

Last Updated: 13-02-2025

Thank you for shopping with Shower Filter Store. We are committed to providing you with reliable and efficient shipping services. Please review our shipping policy below.

1. Processing Time

  • Orders are processed within 1 business day (excluding weekends and holidays) after payment confirmation.

  • During peak seasons or sales events, processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on the destination and shipping method selected.

  • Estimated delivery times:

    • Standard Shipping: 2 to 3 business days

    • Express Shipping: 1 to 2 business days

  • Please note that delivery times are estimates and not guaranteed.

3. Shipping Destinations

  • We currently ship to all over Oman.

  • If your location is not listed, please contact us at sales@waterfilteroman.com / +968 94554533 to check availability.

4. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.

  • You can track your order using WhatsApp at +968 94554533.

5. Shipping Delays

  • We are not responsible for shipping delays caused by factors beyond our control, such as customs clearance, natural disasters, or carrier delays.

  • If your order is significantly delayed, please contact us at sales@waterfilteroman.com / +968 97637786 for assistance.

6. Lost or Stolen Packages

  • We are not liable for lost or stolen packages once marked as delivered by the carrier.

  • If you suspect your package is lost, please contact the shipping carrier or reach out to us for further guidance.

7. International Shipping & Customs

  • International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

  • Customs processing times vary by country and may affect delivery times.

8. Changes & Cancellations

  • Orders cannot be changed or cancelled once they have been shipped.

  • If you need to modify your order, please contact us as soon as possible at sales@waterfilteroman.com / +968 94554533. 

9. Contact Us

If you have any questions regarding our shipping policy, feel free to reach out to us at sales@waterfilteroman.com / +968 94554533

Thank you for choosing Shower Filter Store